TENA · Power protection with proof · South Africa

Protection you can prove.

TENA watches the electricity entering your property, protects the equipment that matters, brings it back only when the supply is safe, and keeps the record that proves it.

  • Keep your surge protection. TENA tells you when it has failed
  • Motors and compressors restart only after a safe delay
  • Every supply event timestamped and stored off-site
TENA · installed at the distribution board
Certified for permanent installation
on live distribution boards
EMC & LVD
Passed · Mar 2026
NRCS
Authorised · Mar 2026
ICASA
Authorised · May 2026
CE (Europe)
Certified · Jun 2026
What you will learn about your supply

Your own measurement,
not somebody else’s readings.

TENA carries its own high-resolution power-quality metering at the distribution board. From day one it shows what your supply is actually doing.

PQ

Voltage, current and frequency

Logged on every phase, together with power and power factor.

EVENTS

Dips, swells and transients

Each one timestamped, so you know what reached your equipment and when.

SPD

Is your surge protection still alive?

Surge arresters fail silently. TENA monitors yours and alerts you when it has gone, free for as long as the device is installed.

BALANCE

Phase imbalance

Structural imbalance that quietly ages motors is measured and shown, so your electrician knows where to look.

EARTH

Earth connection

Monitored at the board, not checked once for your CoC and never again.

NET

Did your neighbours see it too?

Events are compared across nearby sites, showing whether an event was on the wider network or local to your property.

What is protected, and how it comes back

Protection that knows
when to switch back on.

Most damage from a bad supply happens at the moment power returns. TENA is built around that moment.

  1. 01

    Critical equipment on its own circuit

    Compressors, pumps, motors and other critical loads are switched by a dedicated hardwired circuit from TENA in your board, never by a plug-in smart socket.

  2. 02

    Acts on real problems, not normal supply

    Protection responds to supply problems that are deep enough and last long enough to matter, not to the normal variation a lawful supply is allowed to have.

  3. 03

    Brings it back only when it’s safe

    Power is restored only once the supply is stable. Motors and compressors also wait out a minimum restart delay, because restarting against pressure is what usually does the damage.

  4. 04

    Tells you if something didn’t come back

    If equipment that was running does not return to normal consumption after restoration, you get an alarm naming it by your own label.

Protection runs locally in the board. It never depends on the internet, and never on a payment.

When something still fails

A record, instead of a recollection.

No protection stops every failure. When one happens, the difference is what you can show.

Without a record
  1. Equipment failsA compressor, a pump, a gate motor, an inverter.
  2. You describe what you rememberThat is the whole account of what the supply did.
  3. Nobody can show what reached the siteEvery explanation is equally plausible, and none can be checked.
  4. The surge arrester may have been dead for monthsNobody knew, because nothing was watching it.
With TENA
  1. The event is already on recordVoltage, current and frequency before the failure, timestamped and stored off-site.
  2. Nearby sites add contextWhether the same event appeared across the network or only at your property.
  3. A claim pack is readyA clear document of what electrical event reached the site, for your insurer or supplier.
  4. You were warned earlierA failed surge arrester is flagged when it fails, not after the next event.

TENA documents what electrical event reached your property and when. It does not claim to establish what damaged a particular piece of equipment.

From live sites

What the record showed.

Events from live sites across KwaZulu-Natal and Gauteng. Not projections or simulations.

TENA devices at five sites across Kloof recorded the same voltage sag at the same instant: an eThekwini network event, documented identically at every property.

Case C/04 · KwaZulu-Natal · Full record available under NDA
C/01
Failure flagged early

A valid CoC that was no longer true

Earth impedance had degraded and the surge arrester was close to failure, on a property with a clean certificate of compliance. Both were flagged early and the owner remediated before anything failed.

SPD OK
C/02
Event identified

A generator, not the grid

During municipal powerline work, voltage fell to 194V and frequency rose to 52.8Hz, the signature of a generator supply. Without the record the event would have been described as a grid fault.

Voltage: 230.0V · Freq: 50.00Hz
C/03
Imbalance measured

Load imbalance nobody had noticed

L2 was carrying 48% of total load against a 33% balanced norm. Structural, not transient: the kind of condition that quietly ages equipment. Correcting it is electrical contractor work; the measurement showed where to look.

L1 · L2 · L3
C/04
Event corroborated

Five sites, one recorded event

TENA devices at five sites across Kloof recorded the same voltage sag at the same instant, showing it was an eThekwini network event rather than a fault at any single property.

1 event · 5 sites

* Full event records available under NDA

TENA monitoring network map
1 EVENT · 5 SITES · eTHEKWINI NETWORK EVENT
Examples of TENA installations across residential and commercial sites, March to May 2026
INSTALLATIONS · MAR TO MAY 2026
Who it is for

Built for sites where failures are expensive.

Cold storage, compressors, pumps, server rooms, production, and shared plant in schemes.

Where one supply event can cost more than the device.

  • Surge protection is installed, but nobody knows whether it still works.
  • Motors and compressors restart the moment power returns, against full pressure.
  • When plant fails, there is no record of what the supply did.
  • Managing agents must justify losses to owners, with nothing to show them.
What you get
  • Selective protection of named critical plant on dedicated circuits.
  • Safe restoration, with a restart delay for motor loads.
  • A timestamped record stored off-site, with claim packs for your insurer.
  • A 30-day site audit to start, credited in full if you buy.
Pricing

One price, installed.
Two years of the full plan included.
Two years to change your mind.

Every TENA comes with a 24-month full money-back guarantee: if you are not happy, return it for a full refund. Protection never depends on a payment. Prices in South African rand, including VAT.

Commercial, industrial & body corporate
R10,000

Delivery, installation and 24 months of monitoring software included.

24-month full money-back guarantee

After 24 months: R400 per month.

Always free, whatever happens
  • ✓All protection logic and settings
  • ✓Disconnection and safe restoration at the board
  • ✓Event log kept on the device
  • ✓Local viewing over the device’s own Wi-Fi access point
  • ✓Alert when your surge arrester has failed
Monitoring software, free for 24 months
  • ✓Event history stored in the cloud
  • ✓Monthly report on your supply
  • ✓Push notifications and alerts
  • ✓Remote support and reconfiguration
  • ✓Claim packs for your insurer or supplier
Start with a site audit → Buy online →
Residential homes
R5,500

Delivery, installation and 24 months of monitoring software included.

24-month full money-back guarantee

After 24 months: R100 per month.

Always free, whatever happens
  • ✓All protection logic and settings
  • ✓Disconnection and safe restoration at the board
  • ✓Event log kept on the device
  • ✓Local viewing over the device’s own Wi-Fi access point
  • ✓Alert when your surge arrester has failed
Monitoring software, free for 24 months
  • ✓Event history stored in the cloud
  • ✓Monthly report on your supply
  • ✓Push notifications and alerts
  • ✓Remote support and reconfiguration
  • ✓Claim packs for your insurer or supplier
Buy online → Check availability →

After 24 months, renew the plan, or keep every free feature for as long as the device is installed.

Where it fits

Keep your surge protection.
TENA proves what it stopped and tells you when it dies.

Surge arresters, voltage guards and smart breakers all do useful jobs. TENA adds what none of them are built to provide.

Scroll the table sideways to compare every option →

How TENA fits alongside surge arresters, voltage guards and smart breakers
Capability TENA Surge arrester (SPD) Voltage guard / DIN relay Wi-Fi smart breaker
Measurement Own high-resolution power-quality metering None Basic readings on some models Basic metering
Event record Persistent, remote, timestamped None Small local fault log on some models Varies; not designed as a record
Record kept off the device Stored off-site as it happens No No Varies
Protection without internet Yes, always Yes, for surges Yes Varies
Safe restoration Waits for a stable supply, plus motor restart delay Not applicable Varies by model Varies
Surge arrester health Alerts when your SPD has failed Local indicator at best No No
15+
Live sites
4
Documented event cases
4
Certifications
All of SA
Available nationwide
The hardware

One device at the distribution board.

High-resolution power-quality measurement, programmable protection control and a persistent remote event record, in one DIN-rail unit.

Before you ask

Common questions.

How is TENA installed?

By an electrician, on the DIN rail inside your existing distribution board. Critical equipment such as motors and compressors is connected through dedicated hardwired circuits, never through plug-in sockets.

Do I still need surge protection?

Yes. A surge arrester is necessary and TENA does not replace it. It monitors your arrester, tells you when it has failed, and records the events that reached your property.

What happens if I stop paying for the plan?

Protection keeps working. All protection settings, safe restoration, the on-device event log, local viewing and the surge arrester alert are free for as long as the device is installed. Cloud history, monthly reports, push alerts, remote support and claim packs are part of the plan.

What does it cost?

R10,000 installed for commercial, industrial and body corporate sites, and R5,500 installed for residential homes. Both include delivery, installation, 24 months of monitoring software and a 24-month full money-back guarantee. After that the plan is R400 per month for commercial sites and R100 per month for homes.

Is there a guarantee?

Yes. Every TENA comes with a 24-month full money-back guarantee. If you are not happy with it within 24 months, return it and we refund the full purchase price.

Can the record be edited or disputed?

Events are timestamped on the device and stored off-site as they happen. If the device is ever bypassed, that period is marked in the record as not measured and you are notified, so the record never silently shows something it did not see.

Can TENA tell me what damaged my equipment?

It documents what electrical event reached your property, and when. That is often exactly what an insurer or supplier needs to see, but it does not claim to establish what caused a particular failure.

Does it work in sectional title schemes?

Yes, for the scheme itself, through the managing agent. At the main incomer TENA monitors and records; it does not switch the building. Named common plant such as lifts, pumps and gates can be protected on dedicated circuits. We do not currently offer it for individual apartments.

Where is TENA available?

Across all of South Africa. Tell us where your site is and we will arrange installation.

TENA cloud console

Where customers view their event history and download reports.

Get started

Get a quote.

Commercial, industrial and body corporate sites: the best place to start is a 30-day site audit, credited in full if you buy.

Residential homes: tell us where you are and we will confirm availability in your area.

Address
75 Lewis Drive, Amanzimtoti, KwaZulu-Natal
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